An Unbiased View of samanaga
An Unbiased View of samanaga
Blog Article
This certificate is granted to items that provide especially significant level of consumer experience. We evaluated how uncomplicated it is actually to start out using Samanage And the way perfectly-created its interface and options are to facilitate the perform approach. Immediately after a while used dealing with the software we discovered their interface quite effortless to be aware of.
If you choose the Sync all people and groups option and configure a worth for your SolarWinds Support Desk roles attribute, the value beneath the Default value if null (is optional) box have to be expressed in the following format:
This award is specified by our crew of industry experts to products that we expect present especially high quality when it comes to fulfilling The present desires of the B2B and SaaS markets and support corporations with good and efficient options. As a completely ITIL-compliant support desk and asset management application, Samanage gives a whole range of IT integrated remedies, both of those for big enterprises and compact, medium businesses.
The Microsoft Entra provisioning company means that you can scope that is provisioned depending on assignment to the appliance, or according to characteristics on the user or team. If you end up picking to scope who's provisioned for your application depending on assignment, You should use the actions to assign buyers and teams to the application.
An additional widespread trouble solved by The seller is superior company Price tag. Gordon pressured the fact that Samanage support team is often readily available to aid its clients.
He engaged with a lot of the major gamers within the ITSM Room, like BMC, Cherwell, and ServiceNow, and participated in demonstrations of every software products. more info “At the end of the working day, the bigger products weren’t the ideal healthy our ecosystem.”
We also learned that lots of superior-amount IT professionals like Samanage’s asset tracking features. “It’s very easy to deploy it via GPO,” admitted Harvey, a process analyst from a substantial enterprise.
We examined dozens of feedback from actual buyers of Samanage and found out a few consistent favourable points consumers like about this assistance. A person is its consumer-pleasant UI. “Its person portal is intuitive and easy sufficient for close end users,” stated Mike, a junior IT administrator from a corporation that takes advantage of Samanage on standard basis.
The vendor presents supscription value quotation based on the quantity of brokers (ticketing) and units (asset administration) your business has to make sure your pricing system matches your specifications. It’s also doable to include costs for unlimited property and agents.
“For twenty years, SolarWinds has actually been dedicated to rendering it glance uncomplicated by arming know-how professionals With all the effective resources they need to resolve today’s IT administration issues. We do that by responding to nicely-understood, day-to-day challenges determined by enter and comments from our clients and the IT gurus that we serve,” stated Kevin Thompson, Main Government Officer, SolarWinds.
This section guides you through the steps to configure the Microsoft Entra provisioning company to develop, update, and disable people and/or groups in TestApp depending on consumer and/or group assignments in Microsoft Entra ID.
An intuitive element that we noted is rather than clicking a ‘Solve’ button to close a ticket–the common in ticketing applications–you change the ticket standing to ‘Solve’. Extra cumbersome, we know, nevertheless it’s a precaution to make sure the ticket is double checked.
Moreover, the CEO explained their solution allows organizations put off clunky platforms that aren't scalable. And in some cases as the technique is upgraded, Gordon said: “Samanage updates the appliance with small to no interruption of service, delivering users Together with the fastest time to price and a new pathway to the way forward for IT.”